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BA 305

Course ID:
Course Code & Number
BA 305
Course Title
Production and Operations Management
Level
BS
Credit Hours/ ECTS Credits
(3+0+0) 3 TEDU Credits, 6 ECTS Credits
Year of Study:
Junior
Semester:
Fall
Type of Course:
Compulsory
Mode of Delivery:
Face-to-face
Language of Instruction:
English
Pre-requisite / Co-requisite::
Pre-requisites: BA 202
Co-requisites: NONE
Catalog Description
Operations Strategy. Process analysis. Process and variability. Quality management. Statistical quality control. Supply chain management. Capacity planning and inventory management techniques.
Course Objectives

The main aim of this course is to introduce the processes, operations in production and service systems. The students will discover the problems in these systems, learn the mathematical approaches to decompose and solve these problems. This course will also discuss the components of a supply chain and the importance of systems approach to manage these components. Many cases will be discussed and analyzed.

Software Usage
Students will use MS Office applications (especially MS Excel) and linear and integer programming software such as Lindo, Gams, Cplex to work on their weekly assignments about 2 hours a week.
Course Learning Outcomes

Upon succesful completion of this course, a student will be able to
1. Discover the production and service systems and relevant managerial problems
2. Define a supply chain, its components and importance of information sharing
3. Identify the decision making process in production and service systems and importance of decision support tools
4. Develop the ability to use to define, model, formulate and solve real life production problems
5. Discuss the role of information systems for competitive advantage

Learning Activities and Teaching Methods:
Telling/Explaining Discussion/Debate Questioning Reading Demonstrating Inquiry Collaborating Think-Pair-Share Predict-Observe-Explain Case Study/Scenarion Analysis Simulation & Games
Assessment Methods and Criteria:
Test / Exam Quiz Case Studies / Homework Presentation (Oral/Poster)
Assessment Methods and Criteria Others:
Design Content
Recommended Reading
1. Operations Management, Focusing on Quality and Competitiveness, R.S. Russell and B.W. Taylor III, Pr 2. Journal of Operations Management. 3. Journal of Operational Research. 4. Related journal articles and publications.
Required Reading
1. Operations Management, J. Heizer and B. Render, Prentice Hall, 9th Edition, 2008.
Grading
Learning Activities and Teaching Methods Others:
Course Coordinator:
Student Workload:
WorkloadHrs
Case Study Analysis45
Course & Program Learning Outcome Matching: